Sunday, September 14, 2008

4.1 Formal vs. Informal Work Environments

Pages 22 and 23 of our text talk about how some organizations are formal and some are informal.  I have had experience working in both a formal and informal structured workplace.  The first place I worked at was extremely formal in every way possible, there were lots of rules, we had to dress very formally everyday and there was an obvious hierarchy.  If you were at a junior level in the organization and passed by someone who was more senior in the hallways, they wouldn't even acknowledge you, etc.  It was very stiff and I felt that it was somewhat uncomfortable.  I don't think this encouraged much creativity.  Employees would never talk to each other about anything other than work.

Now I worked for a company where it is not as formal.  There are still some rules, but it is much more relaxed.  At least people say hi to each other and we are allowed to dress casually once a week.  This type of an atmosphere feels much more comfortable and I think I am more productive.  Co-workers actually talk to each other about things that didn't necessarily have any association to work and this helped us work together better.  We also periodically do a group activity such as bowling, movie, lunch, etc. that everyone regardless of position participates in.  So I definitely think that there needs to be a mix of rules and some informal interaction in the workplace.  Some organizations obviously are still struggling to find this balance as there are both extremes.

3 comments:

Kartik J said...

For the majority of the employees in an organization, it is probably a good guess that informal work cultures are preferred over formal work cultures. Companies with formal work cultures are sometimes difficult to work for because an employee not only has to learn his or her individual and functional role discharging one's duties in the organization, but also the manner in which to deal with other emploees on a personal level. I'm aware of at least one company where new employees are required to take classes on "Company culture" so as to learn how to interact with employees "above" and "below" one's status!

Ibirapuera said...
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Ibirapuera said...

I totally relate to you when it comes to experiences on formal and informal organizations, Pink Lady. The most formal company I have worked so far had a strict dress code. We could wear jeans on Fridays, but no tennis shoes. Any attempt to violate the law was not a good idea, because other people were making comments or even more drastic - formal warnings that such behavior would not be tolerated more than three times; the most informal company I worked for did not have a set dress code, and the employees were free to wear whatever they wanted.

The difference between our experiences here is that in the formal organization I worked for people were treated as equal when it came to hierarchy. As a Jr. HR Analyst, for instance, I had to deliver a presentation for the president of the company, and some HR directors. After this presentation we all went out for some lunch together; finally, in the informal organization I worked for, the directors barely made efforts to be polite and say good morning, please, and other magic words that make life in society easier.

If we could have “both worlds” together, I strongly feel that it would be ideal. Having the flexibility to wear comfortable clothes really appeals to me; whereas being treated as a human being – which all respect that I deserve is mandatory. Corporations could excel if these extremes did not exist, or at least if there was more balance among them.