Friday, September 12, 2008

3.5 Does technology invite trouble?

Technology has done amazing things for organizations from improving efficiency to increasing employee participation, etc.  I think overall communication has improved within organizations and has made it possible to communicate with people all over the world.  But technology has also makes it easier for people to misuse their power.  For example, some people can easily attain passwords to secure drives or documents and view people's social security numbers, salaries, etc. and it would only take a minute to copy all this information.  It's also possible to view your colleagues' calenders, contacts, etc.  And while most people would never think to do anything wrong, it does make it easier for some to abuse all the information they have available to them.

Google maps, for example, is another scary thing.  The street view option lets you even see actual snapshots of everything.  So it makes it very easy for someone in an organization to behave unethically.  So although organizations do implement secure measures, if someone has the right knowledge they can easily access any information, and copy or manipulate it within minutes.  So it will be interesting to see how organizations deal with this as they become more dependent on technology.

4 comments:

SS said...

The internet can be a pretty scary place. I buy and sell a lot on the internet and there has been several incidences where I have encountered scammers, both buyers and sellers. I have had so many close calls that I sometimes wonder if it is even worth it to continue shopping online. But there are other risks such as opening an email that might contain a virus, a fake look-alike page designed to collect your password and log-in information, someone hacking into your computer, and so much more. Sometimes I wonder if the risks of identify theft, being scammed, or having your privacy invaded is worth the technological benefits we gain.

Professor Cyborg said...

In terms of information as a source of power, the internet has leveled the playing field in many ways. Now it's much easier to research an organization, share information, and make information available to employees at all levels of an organization.

I use Google Maps quite a bit, just recently to identify a B&B to stay at while attending a conference in San Diego. Google Maps gave me a good look at the street and put the B&B in context.

Unethical behavior has always been a problem in organizations. Fraud, theft, mismanagement of funds, improper employee firings--the list goes on and on. These are not new. People simply are finding new ways to enact such behavior. On the flip side, it's also getting easier to track such behavior with all the data stored on the hard drives of organization members' computers, in their email files, and on company servers.

In terms of the identity theft SS mentioned, the vast majority of ID theft is still through traditional means, typically an employee stealing personal data or a stolen wallet.

violet said...

You are so right. All of this sounds really scary and there are people who do this. There are people who infect the computer with viruses knowing that it is not right. People even hack computers to have access the information they require and which cannot be got ethically.
All this is scary but its present in our society.

Anonymous said...

One day while chatting with a gentleman from Denmark online, I was surprised when he sent me a link to a satellite photo of my own house. How had he come across it? Simple, or at least, simple to those versed in such things - I had been chatting with a unique nickname that he was able to Google, leading him to my MySpace page. From there he found a link to my personal website, which was linked to my professional website containing a PDF with my resume, including my address. A quick trip to Google Maps, and voila!

Now, obviously, I'd created this electronic trail, and I hadn't been overly concerned about covering my tracks or protecting my identity. And I'm still not. As Professor Cyborg comments, treachery and fraud are hardly novel to the electronic age.

For the most part, I live under a doctrine of transparency when it comes to private matters; if you don't bother to hide anything, nobody can traumatize you by digging it up. I am well aware at all times that whatever I've put on the internet may be seen by anyone, and I either a.) don't care, or b.) openly invite the attention. Of course, there are certain bits of information (credit card numbers, etc.) that I guard with caution, but not with fear.

I can't imagine my routines without Google Maps, especially now that I have an iPhone. And there are few things I enjoy more than finding out about people through their electronic footprint across the web, and researching places I've seen and organizations I've encountered through my day-to-day business. It's a great time to be an information addict.