A good theory should consist of guidelines and ideas that can be easily interpreted and adapted based on the situation or domain. In this way a theory should be flexible and not rigid. I also like how the book states that "theories and practice should be in conversation with one another." I think that this supports the idea that theories should be flexible to allow for adaptation and revision. A good manager will use a combination of theory, practice and experience to develop a successful leadership strategy that works for them.
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I absolutely agree that theories are important for managers to know and understand as a foundation in their work. A theory helps to put experiences into context and helps one to better understand smaller actions within the bigger picture. Communication theory is especially helpful whether you are a practicing communicator or not. Any person in the organization has the need to communicate and by understanding the theories or working for a manager that understands them helps to ensure that communication in the workplace, in whatever form it takes, is successful. I currently have a manager that challenges us to always look at the bigger picture of our tactical actions in order to understand what those actions should be and why. Working for a person that emphasizes this has helped me to better understand what communications is in general and how to become better at it.
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